FastManager

FastManager has been used by screen printing and embroidery shops for years, with some large operations processing hundreds of thousands of prints and embroideries annually reporting it "revolutionised" their business when first installed. The software offers flexible pricing tables, QuickBooks compatibility, and an affordable entry point with Basic plans starting at $15 per month.

However, many shop owners are now exploring alternatives due to:

• Chronic stability and database issues — Multiple users report the main database "occasionally crashes" with daily errors affecting operations, and persistent issues with image uploads when hosted on servers
• Lack of ongoing development and support — Users report concerns that FastManager "no longer offers support or updates their software," with customer service acknowledging other shops have complained about issues but stating "there are no plans to make changes or updates"
• No refund policy despite known issues — Shop owners report management "acknowledges that other shops have issues with the database working reliably but they refuse to refund even a single dollar," leaving users stuck with unreliable software
• Missing critical features — Users cite lack of vendor catalogs, inability to print pick tickets properly, and "dozens of other issues" that impact daily operations
• No Mac support — The software doesn't support macOS, which many users find "alarming" for an industry where graphic design professionals predominantly use Apple computers
• Dated technology — As one of the older platforms in the market, FastManager shows its age with outdated interfaces and workflows compared to modern cloud-based alternatives

If you're experiencing database crashes, frustrated by the lack of support and updates, or need Mac compatibility for your design team, the alternatives below offer more modern, actively maintained solutions with better stability and ongoing development.